Cancellation and Refund Policy
Order Cancellations
Orders can be canceled up to [Number of Days] days before the scheduled delivery date. Cancellations made within this period will receive a full refund.
Non-Refundable Items
Customized cakes and special orders are non-refundable once production has started.
Refund Process
Refunds will be processed within [Number of Days] days after cancellation approval and will be credited to the original payment method.
Damaged or Incorrect Orders
If you receive a damaged or incorrect order, please contact us within 24 hours with photographic evidence for a replacement or refund.
Contact Us
For any questions regarding shipping, please contact us at [email protected] or call +6012-735 9858.